Last updated: 8 January 2026
1) Who we are
This website is operated by ELS Solutions Ltd (“we”, “us”, “our”).
Website: https://els-solutions.co.uk/
Contact details:
Email: info@els-solutions.co.uk
Telephone: 07464 992 151
Address: ELS Solutions Ltd, 18 Summerdale Road, Hove, England, BN3 8LG
2) What personal data we collect
We may collect and process the following personal data:
a) Enquiries (contact forms, email, phone)
- Name
- Email address
- Telephone number (if provided)
- Company name (if provided)
- The content of your message and any information you choose to share
b) Technical data (basic website logs)
When you browse the site, our hosting/server logs may record limited technical information such as:
- IP address
- Browser type/device information
- Date/time of access
- Pages visited
This is typically collected for security, troubleshooting, and performance monitoring.
3) How we use your data (and our lawful basis)
We use personal data to:
- Respond to your enquiries and provide quotations or information (legitimate interests and/or steps to enter into a contract)
- Deliver services and manage our relationship with clients (performance of a contract)
- Maintain the security and operation of the website (legitimate interests)
4) Cookies
Our public website does not use cookies or similar tracking technologies for analytics, advertising, or marketing.
If you access any password-protected or administrative areas (not intended for general visitors), essential cookies may be used to support login and site management.
If our use of cookies changes in the future, we will update this policy and (where required) provide appropriate choices.
5) Marketing
We do not send marketing emails unless you have asked to receive them or we otherwise have a lawful basis to do so. You can opt out at any time by contacting us.
6) Who we share your data with
We may share personal data with trusted service providers who help us run the website and communicate with you (for example, website hosting and email services). They are only permitted to process your data on our instructions and where necessary for the services they provide.
We do not sell your personal data.
7) How long we keep your data
We keep enquiry and client communications for as long as needed to:
- Respond to you and manage our relationship
- Keep appropriate business records
- Comply with legal, accounting, or regulatory requirements
8) Your data protection rights
Depending on your circumstances, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability (where applicable)
To exercise any of these rights, contact us using the details above.
9) Data security
We take appropriate technical and organisational measures to protect personal data. However, no method of transmission over the internet is completely secure.
10) External links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
11) Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.